Support
We usually reply within one business day (Australian time).
Email [email protected] with a short description of the problem. A screenshot and your CertaLink version number (shown on chrome://extensions) help us sort it out faster.
Common questions
CertaLink isn't showing in Gmail
Check the extension is turned on at chrome://extensions, then reload your Gmail tab. CertaLink works in Gmail in the Chrome browser on desktop.
I can't sign in
Sign in with the same Google account you use for Gmail. If the Google sign-in window closes without signing you in, reload Gmail and try again, making sure you finish choosing your account.
How do I manage or cancel my subscription?
In CertaLink, open Settings → Account & Billing and choose Manage Billing in Stripe to update your card, change plans or cancel.
How do I delete my account?
Email [email protected] from the address you signed up with and we'll delete your account and data. See our Privacy Policy for details.